Privacy Policy

We developed this Privacy Policy (hereinafter referred to as "Policy") to inform you about how we treat the information that we collect about you when you use the Services.

OUR COMMITMENT

Foundations to Freedom, Inc. (hereinafter referred to as “Foundations”) values its users’ privacy and is committed to protecting your privacy. We developed this Privacy Policy (hereinafter referred to as “Policy”) to inform you about how we treat the information that we collect about you when you use the Services. “Services” is defined as websites, mobile websites, mobile applications, WiFi, or other online services owned or operated by or on behalf of Foundations to Freedom, Inc. or its affiliates, brands and subsidiaries.

GENERAL

This Policy applies to all Services and it governs any and all data (collected through the Services) collection and usage by us. This Policy will help you understand how we collect and use personal information from those who visit our website or make use of our Services, and what we will and will not do with the information we collect.

ACCEPTANCE OF TERMS

By using this website, you are hereby consenting to and accepting the terms and conditions stipulated within this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our Services.

POLICY UPDATES

Foundations reserves the right, at any time, to modify this Privacy Policy. By continuing to use the Services following such modifications, you agree to be bound by such modifications. We will post our most current Privacy Policy on this page, and you should periodically visit this page to review it.

GENERALLY COLLECTED INFORMATION

In the course of doing business with you both online and in our recovery centers/houses and other physical locations, we collect a range of personal information. That information includes:

▪ Identifiers, such as your name, physical address, email address, phone number, IP address, device identifiers, and identifiers associated with cookies;
▪ Financial information, such as payment card information;
▪ Demographics, such as your age and gender;
▪ Transactional information, such as content you download from the Services;
▪ Internet or other electronic network activity, such as information about how you use, access, or interact with the Services;
▪ Location information, such as city and state you provide, or location information derived from your interactions with the Services, subject to the settings on your device or browser;
▪ Records of communications with our customer care teams for training and quality assurance purposes; and
▪ Inferences regarding your preferences or other characteristics.

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

INFORMATION COLLECTED FROM MOBILE DEVICES

When you access our Services via a mobile device, Foundations or its third-party service providers may collect various information, including the type of mobile device you use, the temporary or persistent device identifier associated with your device, the IP address of your mobile device, the device’s operating system, the browser you use to access the Services, information about how you use the Services, and your device’s location as described below.
Our mobile applications and websites may also collect precise information about the location of your device after you permit us to obtain such information from technologies such as Bluetooth beacons, GPS, Wi-Fi signals, or cell tower signals. To opt out of the collection of precise location or presence information, you can adjust the permissions on your mobile device.

PUBLIC INFORMATION

If you post comments, pictures, or other content via public forums that may be available on the Services, that information may be publicly available. The information may be searchable by search engines and copied or republished by third parties. We have no control over those third parties. Please think carefully before you post any information via the Services.

COOKIES AND OTHER TRACKING TECHNOLOGIES

By using the Services, you consent to our use of cookies, web beacons, and similar technologies. We use these technologies to receive and store certain types of information when you interact with the Services. The information obtained by using these technologies (including, but not limited to, the pages you visit on our website, which web address you came from, information about the devices and software you use, and the content you view) helps us in various ways, including, but not limited to, to customize your experience, improve the Services, learn what areas of the Services are of most interest to our customers, and troubleshoot any issues. In order to provide the best experience possible, we also use this information for reporting and analysis purposes.

Most web browsers are set to accept cookies by default, though you can manually disable the cookies feature of your browser. You should review the online documentation relating to your browser or consult with the provider of your browser for instructions on how to disable cookies. Please note that if you disable cookies on your Internet-enabled device, some parts of the Services may not function properly or offer you the same degree of personalization. In addition, you may be able to exercise choices regarding companies such as online network advertisers via certain third-party tools.

We may also use technologies that let us know whether you viewed certain content, whether you viewed our emails or other electronic communications, and whether the advertising we place on the Services and other websites is effective.

We use Google Analytics to learn about how you and others use the Services. You can learn more about how Google uses the information it collects at: https://www.google.com/policies/privacy/partners/.

We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy. Visit the following website, www.allaboutdnt.org, for more information on this developing area.

MOBILE TELEPHONE NUMBER REPRESENTATIONS

▪ represent that you are the accountholder and subscriber for the mobile telephone number that you provide, or that you have the accountholder and subscriber’s permission to receive text messages and/or phone calls at that telephone number;
▪ agree to receive, and authorize us to deliver or cause to be delivered to you, calls and SMS/text messages for any purpose, including advertising, using an automatic telephone dialing system or an artificial or pre-recorded voice;
▪ agree to notify us promptly if the mobile telephone number you have provided changes;
▪ agree to indemnify us in full for all claims, expenses, costs, and damages related to, arising under, or caused by, in whole or in part, your failure to notify us promptly if the phone number you have provided changes, including but not limited to, all claims, expenses, costs, and damages related to or arising under the Telephone Consumer Protection Act; and understand and agree that your agreement to these terms is not required as a condition of purchasing any property, goods, or services and that, based on your plan with your mobile carrier, normal usage rates and fees, including data fees and text message rates, may apply to text messages and/or phone calls delivered by Foundations or on Foundations’ behalf.

PUBLIC INFORMATION

COOKIES AND OTHER TRACKING TECHNOLOGIES

By using the Services, you consent to our use of cookies, web beacons, and similar technologies, except for the Stockholder Information section of the Services on which the foregoing technologies will not be used. We use these technologies to receive and store certain types of information when you interact with the Services. The information obtained by using these technologies (including, but not limited to, the pages you visit on our website, which web address you came from, information about the devices and software you use, and the content you view) helps us in various ways, including, but not limited to, to customize your experience, improve the Services, learn what areas of the Services are of most interest to our customers, and troubleshoot any issues. In order to provide the best experience possible, we also use this information for reporting and analysis purposes.

We use Google Analytics to learn about how you and others use the Services. You can learn more about how Google uses the information it collects at: https://www.google.com/policies/privacy/partners/.

WHY WE COLLECT

Foundations may collect personal information to ensure delivery of the Services and for other business purposes. More specifically, we are collecting your data for several reasons:

▪ To better understand your needs and provide you with the services you have requested;
▪ To fulfill our legitimate interest in improving our Services;
▪ To send you promotional emails containing information we think you may like when we have your consent to do so;
▪ To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
▪ To customize our Services according to your online behavior and personal preferences.
▪ to deliver promotional and marketing materials to you via physical mail and electronically regarding Foundations and its products and services.
▪ to fulfill your requests for our products, programs, or services;
▪ to respond to your inquiries;
▪ to offer you other products, programs, or services that we believe may be of interest to you; and otherwise for the purposes for which you provided the information.

HOW LONG IS DATA STORED?

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria:

▪ the length of time your personal information remains relevant;
▪ the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations;
▪ any limitation periods within which claims might be made;
▪ any retention periods prescribed by law or recommended by regulators, professional bodies or associations;
▪ the type of contract we have with you,
▪ the existence of your consent, and
▪ our legitimate interest in keeping such information as stated in this Policy.

USE OF INFORMATION COLLECTED

Foundations may make use of personal information to assist in the operation of our website and to ensure delivery of the Services. More specifically, your information may be:

▪ combined with information that we collect from other sources.
▪ used for research, market studies, or to enhance the products and services we provide to you.
▪ Used to deliver marketing communications, special offers, or advertisements that may be of interest to you, including the delivery of targeted advertisements that are based on your previous online activity on the Services and other third-party services.
▪ shared with our service providers, partners and advertisers for our legitimate business purposes, but we do not monetize your personal information by selling or renting it for monetary compensation to outside parties.
▪ transferred to our service providers, partners and advertisers which use that information to conduct business on our behalf, including to deliver advertising to our customers.
▪ shared, anonymized, with our service providers, partners and advertisers. Anonymized information is information that is altered, combined, or otherwise processed so that it can’t reasonably be identified with an individual person.
▪ shared with third parties for their own use, including for advertising and marketing purposes.
▪ collected to create personalized content, offers, services, and advertising. This includes personalized content based on the precise location information we collect from mobile devices or the location that we infer from your IP address or other information.
▪ Disclosed to third parties when we are required to do so by any law, regulation, court order, subpoena, law enforcement, or other regulatory requirement.
▪ disclosed if we believe that such disclosure is necessary or appropriate: to comply with applicable law; to operate the Services; to protect the rights, property or safety of Foundations, other users of the Services, partners, affiliates, sponsors, providers, licensors, merchants, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

If at any point in time Foundations decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner

DISCLOSURE OF INFORMATION

Foundations may not use or disclose the information provided by you except under the following circumstances:

▪ as necessary to provide services or products you have ordered;
▪ in other ways described in this Policy or to which you have otherwise consented;
▪ in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
▪ as required by law, or in response to a subpoena or search warrant;
▪ to outside auditors who have agreed to keep the information confidential;
▪ as necessary to enforce the Terms of Service;
▪ as necessary to maintain, safeguard and preserve all the rights and property of Foundations.

THIRD PARTY SITES

Our website does contain links to affiliate and other websites. Foundations does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our Services. Please note that this Policy does not govern the collection and use of information by companies that Foundations does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

We may also receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; collect information on our behalf; and prevent or detect fraud. We may also receive information about you from social media platforms including but not limited to when you interact with us on those platforms, access our social media content, or use your social media login credentials to access our Services. The information we will be able to receive will be determined by the privacy settings, policies, and/or procedures of the applicable third party platform, website or service.

Foundations does not now sell, rent or lease any of its customer lists and/or names to any third parties.

NON-MARKETING PURPOSES

Foundations greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes such as bug alerts, security breaches, account issues, and/or changes in Foundations Services. In certain circumstances, we may use our website or other public means to post a notice.

CHILDREN UNDER THE AGE OF 13

Foundations’ website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

UNSUBSCRIBE OR OPT-OUT

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to the following email address:
Email: info@foundationtofreedom.org.

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Foundations will continue to adhere to this Policy with respect to any personal information previously collected.

NOTICE TO EUROPEAN UNION USERS

Foundations’ operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

SECURITY

Foundations takes precautions to protect your information. When you submit sensitive information via the Services, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
Foundations uses administrative, technical, and physical safeguards designed to safeguard the information we collect via the Services. However, no information system can be 100% secure. We cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit or receive via the Services over networks that we do not control, including the Internet and wireless networks

HOW TO CONTACT US

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@foundationtofreedom.org